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Last updated: Thursday 01 August, 2019
Business Development Manager, IngramSpark
Description: dtaylor
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Clerkenwell, London
Description: dtaylor

About the Job

Business Development Manager, IngramSpark
London Office Based, Clerkenwell

Become a part of our innovative IngramSpark team helping to revolutionize the way independent authors and publishers make books available in an on-demand world and content reaches readers around the world! IngramSpark provides secure, cutting-edge, and profitable solutions to our independent publishers and authors and a portal for print on demand services, print and e-book distribution channels.
Business Development Manager, IngramSpark

Job Summary
Drives strategies for growth for the IngramSpark business related to customer acquisition, customer retention, content acquisition and revenue in the UK and EU. Develops and forecasts growth targets and appropriately manages expenses within -the UK and EU. Creates and manages marketing efforts to attract and retain clients in the UK and EU. Effectively works with internal and external stakeholders to meet growth targets. Creates and reports on metrics and indicators that accurately reflect the current state of the IngramSpark business in the UK and EU. Seeks out new products and services that help to drive the improved scalability of the platform with the goal of improving the overall customer experience. Develops and maintains relationships with IngramSpark sales, marketing and customer support teams to ensure the strategic initiatives and goals are accomplished. Works across the ICG company to ensure that IngramSpark UK and EU is successful in meeting its strategic growth goals.

Essential Duties:
• Identifies and nurtures business opportunities in existing and new markets in the UK that support growth targets.
• Works with IngramSpark leadership to define strategy for new business efforts and that will drive customer, content and revenue growth.
• Uses sales and other data to formulate a thorough understanding of the business, revenue drivers and opportunities.
• Develops marketing strategies and campaigns to target and retain clients and organizations serving authors in the UK and EU
• Works with the IngramSpark and LS-UK marketing managers to support the marketing goals related to account and new title acquisition, units sold and revenue generated through the UK and EU markets.
• Develops the competitive landscape of providers serving the indie author and publisher segments in ROW to ensure that IngramSpark continues to be on the forefront for growth and opportunity.
• Works with the management team to help shape IngramSpark’s creative direction and develop new product and marketing ideas.
• Works with management and team leaders to prepare and deliver complex presentations, proposals, quotes and contracts. Negotiates contract terms with prospective clients, industry service providers and close deals.
• Coordinates closely with Marketing, directing the development of materials needed to support sales activities, training activities, trade show participation and other events that drive revenue. Responsible for creating UK and EU specific customer messages related to price increases or changes to terms of service.
• Works with management, IT, and product leadership to develop and deliver solution-based proposals, new features, and benefits for the IngramSpark platform that address the needs of the publishers based on market and client intelligence.
• Acts as account manager for critical new lines of business, maintaining general oversight of projects, including schedule, budget, and creative parameters.
• Communicates with New Products and Services to facilitate launch of new projects. Develops UK and EU specific campaigns in conjunction with any new Spark product entering those markets.
• Works with Developers and Designers to ensure their efforts align with strategic and revenue goals.
• Represents Ingram Content Group and the IngramSpark offering in the UK marketplaces as an industry thought leader via conferences, presentations, speaking engagements and association involvement.
• Performs annual evaluations of business development efforts.
• Other duties as assigned.

Knowledge, Skills and Abilities
• Oral and written communication skills
• Negotiation skills
• Knowledge of principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and business analysis.
• Knowledge of and ability to utilize traditional and digital marketing skills and measuring ROI on marketing campaigns.
• Financial analysis skills
• Ability to develop viable budgets for projects
• Problems solving skills
• Ability to meet deadlines and project milestones
• Personal computing skills to include Macintosh and PC platforms
• Knowledge of branding and marketing principles
• Ability to be flexible/multi-task based on workflow demands.
• Ability to speak, write and read the English language.
• Ability to develop constructive and cooperative working relationships with others and maintain them over time.
• Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations.
• Ability to maintain consistent, punctual and regular attendance.
• Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person.
• Ability to engage in active listening with co-workers, management and clients/customers.
• Attention to detail.
• Knowledge of organization, operating procedures and policies of the company.
• Ability to apply new knowledge, technology and procedure to job responsibilities.
• Ability to meet and maintain performance objectives (standards).
• Ability to maintain full time work schedule during normal company operating hours.

Education and Experience
• Bachelor’s degree
• 5 years’ experience in business work environment or client relationship management
• 5 years’ experience in publishing, with emphasis on technology for content delivery

Essential Physical Demands
• Ability to sit at workstation for extended periods of time
• Ability to work effectively using a personal computer for long periods of time
• Ability to operate computer equipment, including keyboard and monitor, phone equipment and other necessary office equipment
Ingram offers a compensation package that includes competitive base salary, incentive opportunities, and excellent, comprehensive benefits offerings.

For more information about IngramSpark, or to view the job description and apply online, please visit our website at or send your Cv and Cover Letter to Esther Mannion at
Skills: Customer Service, Digital, Distribution, International Sales, Marketing, Sales

Job information

Salary: Competitive, London based
Start date: 31 Aug, 2019
Duration: Permanent

Contact information

Contact name: Esther Mannion, HR
Telephone: 0845 124 4642
Reference: AJR101Spark

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